I think itвЂ™s important to share this experience, because not everyone has my temperament. If and when I receive those calls, I will be happy to remove my reviews and social posts. I immediately called your customer service line to file a report and I have requested calls back from a customer service superior and the store manager. From her escalating behavior and demeanor, I felt it was best to remove myself and my son from the situation. I finally was able to ask, вЂњWhat for? There was no answer to this legitimate question, other than вЂњGET OUT OF THE STORE! IN CALLING THE COPS!вЂќ IвЂ™m a 50ish year old tourist, shopping and spending money in your store with my son. She then threaten to call the police on me. She just continued yelling and screaming at me in the front of your store, causing an utter scene. Then while again leaving the store, the security lady and I exchanged looks, and apparently my simple look caused her to act out, screaming at me вЂњWHATвЂ™S YOUR PROBLEM?вЂќ I stopped dead in tracks to respond and IвЂ™d like to say that I got a word in edgewise, but I didnвЂ™t. Without engaging with her, I turned around and reported this experience with a store associate. With the most disdain tone, she responded with вЂњIDK, I donвЂ™t live in Saks, Google itвЂќ. While leaving, (after purchasing items), I asked your security lady perched at your front door, not doing a thing, the direction to Saks 5th Ave. Dear H&M, I would like to tell you about my experience shopping in your 5th Ave Manhattan store today.

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